Terms and Conditions
Surge Fitness, LLC will neither sell nor share your information with outside companies or third parties. We will never disclose your personal information to any organization or individual except when required by law. We have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
Reservations for classes can be cancelled via MINDBODY, by emailing email@example.com or by telephone with no charge up to 24 hours prior to the beginning of class.
Scheduled 1-on-1 Personal Training and Semi Private Personal Training sessions can be cancelled by emailing your Trainer directly, emailing firstname.lastname@example.org or by telephone with no charge up to 24 hours prior to the beginning of your scheduled session.
If a reservation is early cancelled, the class or session remain as a credit in your account for future use in connection with our expiration policy. If a reservation is not cancelled in accordance with the cancellation policy, you will be charged for that class or session. Special promotional packages may have expiration dates. Class or training packages, special promotions and workshops are non-refundable.
Clients running late to class will be allowed to join the class up to 10 minutes after the start time of the class. However, we reserve the right to allow waitlist and walk-in clients your class spot if you are not here by the start time of class. We highly recommend that if you are running late you call the studio directly to let us know you are on your way so you can secure your spot, but you will still not be allowed into the class if you are more than 10 minutes late.